Nigeria banks have started to sensitise customers of the availability of foreign exchange for purchase by intending travellers. They are sending out emailing asking, Travelling Broad; you can buy Personal Travelling Allowance PTA, Business Travelling Allowance BTA in dollars, Euros and Pound Sterling. This is a follow up to Central Bank of Nigeria (CBN) plan to increase the amount of foreign exchange allocated to banks to meet the requests of customers. This particularly relates to requests of travellers seeking foreign exchange for travel allowances, payment of tuition and medical fees, among other invisibles.
It follows a warning issued by the CBN Governor, Mr Godwin Emefiele, at a meeting with the Managing Directors of Deposit Money Banks (DMBs). Emefiele cautioned them to desist from denying customers, particularly travellers, the opportunity to purchase foreign exchange. This is foreign exchange for the purposes of Personal Travel Allowance (PTA), Basic Travel Allowance (BTA), tuition fees, and medical payments as well as Small and Medium Enterprises (SMEs) transactions or for the repatriation of Foreign Direct Investment (FDI) proceeds. Sources close to the meeting held at the weekend, over the challenge faced by customers in accessing forex from their banks, said the Governor warned that the CBN would take action against any bank that denied customers the opportunity to purchase foreign exchange for legitimate purposes.
The sources disclosed that the CBN management frowned at the seeming difficulty customers experienced in accessing foreign exchange through their respective banks. This is forex particularly for invisibles such as PTA and requests bordering on tuition and healthcare needs. According to the sources, CBN may release hotlines for aggrieved customers to report banks that fail to sell foreign exchange to them even after providing required documentation. The Acting Director, Corporate Communications Department at the CBN, Osita Nwanisobi, on Sunday confirmed the discussions at the meeting of bank chiefs. He said that the bank remained committed to ensuring liquidity in the foreign exchange market. This is to meet genuine and legitimate demands of customers. He said : “The CBN agreed to increase the amount allocated to banks for travellers, Small and Medium Enterprises among others. The banks also agreed to operate something akin to foreign exchange impress account such that the coffers of banks would be replenished so long as they retire the initial amounts to the satisfaction of the CBN”.
Nwanisobi urged interested members of the public seeking to purchase foreign exchange for PTA, BTA, payment of tuition fees or medical fees to approach their respective banks for that purpose. “We wish to assure members of the public that the CBN shall continue to monitor market developments and is committed to ensuring an efficient FX market for all legitimate users,” he said. He advised customers to approach customer service representatives of their designated banks should they encounter challenges.